Privacy Policy

How we protect and process your data

Data Controller

The data controller for this website is:

Martin Kaffanke

Kättbo bygata 90

79292 Mora

Sweden

Email: martin@kaffanke.info

Phone: +46 79 347 1320

Data Collection and Processing

Contact Forms

When you submit a contact form, we collect and process the information you provide. This data is sent via email and stored for processing purposes only. We do not use this data for any other purposes.

Newsletter

Our newsletter subscription uses a double opt-in process. When you subscribe, we collect your email address and send a confirmation email. Only after confirmation will you receive our newsletter. You can unsubscribe at any time.

Support System

Emails sent to our support addresses (hallo@, join@, support@synctrail.io) are processed through our self-hosted FreeScout system. These communications are stored for support purposes and are periodically reviewed and deleted.

Website Analytics

We use Matomo Analytics in cookieless mode. This means:

  • No tracking cookies are set
  • IP addresses are anonymized
  • Raw data is regularly deleted, only aggregated statistics are retained

Data Storage

All our services are self-hosted on servers located in Nuremberg, Germany. We do not use any third-party services for data processing. Data is stored only as long as necessary for the respective purpose:

  • Contact form submissions: Until the request is processed
  • Support emails: Until the support case is resolved
  • Newsletter subscriptions: Until you unsubscribe

Your Rights

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us at martin@kaffanke.info

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page. Last updated: April 22, 2025