SyncTrail – Less documentation. More therapy.
So that what truly helps finally counts.
SyncTrail is the platform for practitioners who work with whole families – the only one built to carry the extra work that takes, instead of just managing appointments and invoices.
Sound familiar?
Your real work is relational work. Your documentation just doesn't know it.
Your notes capture attendance, not impact
The hour in the room is easy to document and bill. The phone call with a mother, the conversation in the doorway, the message between sessions – the things that carry the relationship – get filed under other. Or nowhere.
No safe channel between sessions
Teenagers especially won't pick up the phone. WhatsApp is off-limits for privacy reasons, email is clunky. Yet a short “good luck tomorrow” can carry more than a whole session.
Your tools only know individuals
Records are tied to one person – parents, siblings and their relationships fall through the cracks. Yet that is exactly what you work with when you work with families.
What doesn't have a field becomes admin work. That's why SyncTrail exists.
How SyncTrail carries your work
So you walk into the next session with a clear head – instead of having to hold it all yourself.
Relationships become describable
Families, roles and relationships are the basic structure of your documentation – not an appendix to an individual file. You capture what happens between people, and you find it again.
Connection between sessions
Secure messages and a shared journal – GDPR-compliant and asynchronous. Clients write when it suits them. You reply when you can truly be present.
Impact becomes visible
What works between sessions gets a place too: captured in structure, visible in the progress view, citable in reports – instead of disappearing under admin.
Who SyncTrail is built for
Systemic family therapists
You want to work with whole families without bending your work to fit a system made for individual cases. SyncTrail carries the extra load that family work demands.
Practitioners in organizations
Counseling centers, family support, youth work: you already do more than the framework records. SyncTrail makes visible what you actually deliver – so it finally counts.
Leaders & organizations
Every organization has people who can do more than the framework asks of them. SyncTrail shows what works in your team – and makes it demonstrable to funders.
What we hold ourselves to
Families at the center
Not another individual therapy app with a family label. SyncTrail is built for family systems from the ground up – relationships are not a footnote here.
Presence over automation
No bots replacing relationships. Technology takes the admin off your plate – the connection to your clients stays yours.
Clarity over feature bloat
Rather one field less than one menu more. SyncTrail is calm and uncluttered – open it and start, no training, no manual.
European & secure
GDPR-compliant, EU hosting, multilingual. Built for the reality of European counseling and healthcare systems.
Everything in one place
Documentation for family work
Genograms, progress and reports that map relationships. Documented during or right after the session – complete, without evening paperwork.
Secure messaging
Encrypted communication with your clients – asynchronous, GDPR-compliant, no WhatsApp grey zone.
Family journal
Clients capture what moves them between sessions. You decide when to read – and see what carries them between appointments.
Video sessions
Integrated video calls with multiple participants – in-person and online combined seamlessly.
Pricing
The full version costs less than a single counseling session per month.
SyncTrail Classic
The all-in-one solution for documentation, secure messaging, and video sessions – our MVP at launch.
- Solo practice
- €49 / month
- Group practice (3+ people)
- €39 / month per user
For our first users: the first 3 months for €9/month.
Available at launch
- Unlimited families
- Documentation for family work
- Secure messaging
- Family journal
- Video sessions
- Team dashboard & shared case files
- Email support
SyncTrail AI
Everything in Classic plus GDPR-compliant AI analysis of your documentation – on temporary, European infrastructure with no permanent data storage.
- Solo practice
- €79 / month
- Group practice (3+ people)
- €69 / month per user
Not available at launch – coming later
- Everything in Classic
- AI-assisted documentation analysis
- “What did I miss?” queries
- Temporary, GDPR-compliant AI infrastructure
- Priority support
One fair price, not a stack of paid add-ons: Classic includes every core feature, no hidden costs. Only AI costs extra – its infrastructure carries real additional cost.
Frequently asked questions
Who is SyncTrail for?
For family therapists, practitioners in organizations, and providers who need a secure, GDPR-compliant platform for documentation and communication in family work.
Is SyncTrail GDPR-compliant?
Yes. SyncTrail is hosted in Europe and fully GDPR-compliant. All data stays within the EU.
When will SyncTrail be available?
SyncTrail is currently in development. You can sign up for Early Access now and be among the first to get in.
How much does SyncTrail cost?
SyncTrail Classic — our MVP at launch — costs €49/month for solo practices or €39 per user/month for group practices with 3+ people. As a thank-you, our first users pay just €9/month for the first 3 months. SyncTrail AI follows later at €79 (€69 per user for group practices).
Early Access Community
Join us early and help shape what software for family work should actually look like.
By joining our Early Access Community, you'll get:
Exclusive development insights
Early testing opportunities
Priority access when we launch
Influence feature development
We respect your inbox — expect concise, meaningful updates only.
We're building SyncTrail with the people who work with it.
Get Early Access, help shape it – and be the first to know when we launch.
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